![]() I tried to access my account and get my password reset,” he said. “I thought if I’m receiving promotional material then my self-exclusion might not be working. Recovering addicts said the messages, inviting them to gamble in order to receive bonuses, put them at risk of relapse.Īdam Peck, a playwright who lives in Bristol, received the message despite having signed up with Gamstop, and said he tried to bet as a result. In 2018 it was fined £1m for the transgressions, including sending promotional material to 50,000 customers.įlutter, which also owns Paddy Power and Betfair, said on Tuesday that its financial results had suffered because it had tightened safer gambling controls. Sky Betting and Gaming has breached these licence terms before. ![]() Under the conditions of holding a licence of offering gambling products, operators must remove self-excluded people from any marketing communications. ![]() They also went to recovering gambling addicts who had signed up to “self-exclude” from online casinos and sports betting sites.Ībout 218,000 people have signed up with the industry-wide self-exclusion scheme, Gamstop, after a 25% surge during the Covid pandemic. The messages were sent to people who had opted out of receiving direct marketing. I also received this email and I'm also self-excluded, and enrolled in Gamban and GamStop. ![]()
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